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How To Pick An IT Consultant - David Berube Whatever the reason, it can be difficult to choose an IT consultant, especially if you aren't a technical person. I've heard stories about selecting consultants from all sorts of people. Quite a few have told me heard horror stories about how they wound up with large bills and little or nothing to show for it. Fortunately, it doesn't have to be hard to choose an IT consultant, because I've the knowledge I've accrued to create some guidelines you can use in choosing your IT consultant. * A Contract Programmer or an IT Consultant? There are quite a few contract programmers out there masquerading as IT consultants. A real IT consultant isn't in the business of writing code; rather, he's in the business of solving problems, and code just happens to be one of the way that he (or she) does it. Conversely, a contract programmer will want you to spell out exactly what kind of program you want him to write. He doesn't solve problems; he just writes code the way he's told, and hopes it will fix the problem at hand. With a real IT consultant, you wind up with a solution that leaves everyone happy. * Focus on benefits, not technology. Some IT consultants can get wrapped up in their technology; it's not uncommon to see consultants who specializes in "AS/400 mainframes" or "embedded systems", for example. A real IT consultant, though, focuses on benefiting his client, using whatever technology is necessary, rather than on what technology he's familar with. You want to hire someone that's skilled at solving problems, and that will use the technology that's best suited to your business, whatever it may be. You shouldn't have to pick a consultant based on what technology he's familar with; he should be able to take care of almost any technological problem, either by doing the work himself or outsourcing to someone in his network of contacts. * Pay only for value. Amateur IT consultants tend to charge for their time, not by the value of the work they perform; so do contract programmers. Real IT consultants, though, charge based on value provided to you, NOT based on time. This is because amateurs are afraid that they won't be able to complete the project in a reasonable amount of time, so they want reassurance that they'll be paid for their time in any situation. Experienced IT consultants, though, are confident in their ability to deliver code under their estimate, they are confident in their ability to provide value, and they that they can provide value that's wo ... |
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